Posts Tagged ‘support’
New eMazzanti Guide: 25 Criteria for Finding Great Outsourced IT Support
New eMazzanti Guide: 25 Criteria for Finding Great Outsourced IT Support
Hoboken, New Jersey and New York City, New York (PRWEB) February 27, 2012
Many small businesses are frustrated with their IT support and wished they had a better solution for their network and computer challenges. A new guide entitled: How to Select an Outsourced IT Provider is now available free from eMazzanti Technologies, an IT support and computer consultant for the Hoboken, New Jersey and New York City areas. The guide identifies 25 questions every business answer before hiring an IT consultant. The free guide is available for viewing or as a download at:
http://www.emazzanti.net/guide-how-to-select-an-outsourced-it-provider
“Though we’re IT experts, we have a decade of experience understanding what customers really want in terms of computer support,” said Jennifer Mazzanti, president, eMazzanti Technologies. “These 25 questions are the ones most often asked. We have literally shaped our business around these customer-driven expectations.”
25 Key Questions for Selecting an IT Provider
The first basic question a small business should ask itself is: Am I happy? It means: Is the business satisfied with the basic IT solution it currently has or not? It usually doesn’t matter if the present solution is internal or if IT is already outsourced.
Very small businesses often get by with someone inside the company having the additional responsibility as the technology person. This may suffice for a short period of time but eventually, a build or buy decision is reached. The “Am I happy?” question is then an excellent place to start discovering the best answer for the future. “The next 24 questions serve as technology touchstones if the business’s inclination is to outsource IT,” noted Mazzanti. For example:
Does the IT provider have a target or guaranteed response time?
A good IT consultant will be able to guarantee a response time. Further, they should be able to provide historical proof of how they take care of current customers. We all realize when your network or computers are broken or down, you’re out of business or, at the very least, crippled in terms of workflow and productivity.
Do they offer cost-control guarantees that include “all-you-can-eat” IT support for a fixed, monthly fee?
All IT consultants are happy to charge you by the hour and it’s easy to compare typical hourly rates with a quick phone survey. However, what’s very difficult to identify is how many hours a project or repair takes. There is no industry time and materials guide all IT professionals refer to when estimating because of the number of variables including the level of expertise of the engineer or consultant. That said, if you elect to hire an IT consultant by the hour, they should be able to give you ranges or example so you’re not completely at their mercy. However, the best way to hire an IT professional is on a flat monthly fee, all-you-can-eat basis. This approach allows a business to manage IT costs and not be surprised by an invoice.
Is the IT consultant recognized by several OEMs they represent as top-tier IT providers?
This is an “IT pedigree” issue. If software and hardware manufacturers think highly of the IT consultant, then it’s a good sign they are competent, well-trained and have solid IT roots. Look for credentials that include gold certified partner, small business specialist, premier partner, partner of the year, etc. Various IT partner recognition awards also tend to indicate a higher level of competency. Get an explanation of what it takes to qualify as a top performing OEM representative.
A full version of “How to Select an Outsourced IT Provider-25 questions that will help you zero-in on a top-notch IT consultant” is available free at:
http://www.emazzanti.net/guide-how-to-select-an-outsourced-it-provider
About eMazzanti Technologies
With a company name that sounds more like a purebred, high-performance sports car than a IT support and consulting firm, eMazzanti Technologies is all about delivering powerful solutions such as managed printing services, PCS DSS compliance, computer network management, network troubleshooting, business continuity and disaster recovery, green computing, mobile workforce technology, information security, cloud computing, cloud computing services, and business information optimization in the most efficient manner possible. The Hoboken, N.J., firm is located in one of the most densely populated – and competitive – regions in the U.S. It provides business technology consulting services for companies ranging from home offices to multinational corporations in the New York metropolitan area, the United States and throughout the world. For more information contact: Carl Mazzanti 201-360-4400 or emazzanti.net
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
Zookaware Undertakes a New Facelift ? All New User Interfaces to Support Registry Cleaner, Adware Cleaner and Backup Products Make the Site More User Friendly
Zookaware Undertakes a New Facelift – All New User Interfaces to Support Registry Cleaner, Adware Cleaner and Backup Products Make the Site More User Friendly
Phoenix, AZ (PRWEB) December 29, 2011
Zookaware undertakes a new facelift. All new user interfaces to support registry cleaner, adware cleaner and backup products make the site more user friendly.
Clint Ethington said, “Site designers increased the likability of the page by moving away from large blocks of dark color to a site based around a clean, simple look with a white background and visual representations of the products being discussed. The new design also makes navigating the site more natural and easy. It presents the adware cleaner, backup options and registry cleaning solutions information in a more accessible and easy to access fashion.”
Zookaware web support and IT is completely in-house at the company’s Arizona based corporate offices. The new design and implementation was handled by the Zookaware Web Design Team. Designers note that the improvements to the site will most likely increase the number of pages accessed per visitor as well as the length of time spent by visitors on each page.
Zookaware has been offering high quality PC solutions and excellent tech support since 2004. Our products are designed specifically for the average PC user. At Zookaware they call it designing software for people, not geeks. The Zookaware product suite includes: CyberBackup, RegZooka, and SpyZooka. CyberBackup provides a safety net for users by protecting their data through remote storage. RegZooka offers PC error solutions through registry cleaning. SpyZooka finds and removes spyware from PCs and also acts as a preventive measure, keeping spyware from infecting the computer. The Zookaware suite of products was designed to work together to provide the average user with all the protection they need for their PC.
To get further information on Zookaware or their suite of PC solutions/products contact:
Clint Ethington
Company: ZookaWare
http://zookaware.com
Phone: 800-290-9809
Email: pr(at)zookaware(dot)com
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
PwrSmart Service Adds Apple OS X Support and Remote Wake for Securely Waking PCs Over the Internet
PwrSmart Service Adds Apple OS X Support and Remote Wake for Securely Waking PCs Over the Internet
Minneapolis, MN (PRWEB) December 08, 2011
New Boundary Technologies®, a 26-year pioneer in providing innovative software and service solutions, today announces the latest updates to its pioneering PC power management solution, PwrSmart® Service. With the addition of Apple® OS X (Macintosh) support and Remote Wake™ for securely waking PCs over the internet, PwrSmart Service gives customers complete control and flexibility in managing the power settings on their PCs.
“With the newest additions to PwrSmart Service, we’re making it easier than ever for organizations to move forward on implementing centralized PC power management,” says Tom Diamond, president at New Boundary Technologies. “Leaving PCs on 24 x 7 ‘just in case’ results in a lot of wasted energy and money. Remote Wake eliminates the need to leave them on. In addition, adding Mac support allows organizations to centrally manage the power settings on all of their computers.”
PwrSmart Service increases energy and cost savings with several new enhancements:
Embracing Macs and PCs
PwrSmart Service now supports the Apple OS X platform, making it possible to manage both Windows® and Mac computers in the same console. In addition to supporting the latest OS X release (Lion), PwrSmart Service also supports the two previous versions that are still widely in use (Leopard and Snow Leopard). Mac computers in PwrSmart Service benefit from all the same power scheme features as Windows computers: standard power options, alternate settings, scheduled events and software exclusions.
Allowing Remote Wake
Today’s workforce is mobile, dispersed and running on a flexible schedule. Workers’ office computers occasionally need to be available after hours and on weekends. Remote Wake gives PwrSmart Service customers the best of both worlds – the ability to power down systems when they’re not in use, and the flexibility to wake them remotely on demand. Administrators simply grant users secure access to Remote Wake for their own PCs. In addition, administrators use Remote Wake to securely wake any managed PC, eliminating the need to leave all systems powered on after hours. Combined with PwrSmart’s scheduled Stay Awake™ feature, Remote Wake gives administrators the ultimate flexibility for maintaining their systems, while still saving significant money and energy.
Discovering Energy Wasters
PwrSmart Service now includes the Energy Wasters report, which is designed to show which computers are not meeting the organization’s goal for time spent in a low power state. The Energy Wasters report gives PwrSmart administrators, analysts and managers the ability to quickly identify these computers and take any necessary corrective action.
Visit PwrSmart Service on the web to download an interactive demo or to start using PwrSmart Service free for 30 days.
About New Boundary Technologies
New Boundary Technologies develops innovative software and service solutions for PC configuration management and remote equipment monitoring and control. The company’s Prism Suite® automates software deployment, asset management and patch management. PwrSmart® is a simple, automated PC power management solution that centrally controls PC power settings and energy consumption. Policy Commander® automates computer security policy enforcement. Radiem® technology powers the company’s FleetVista® and TankVista® products, which monitor and control remote and mobile equipment via wireless Internet. Founded in 1985, New Boundary Technologies is headquartered in Minneapolis, Minnesota. For more information, visit newboundary.com or call 800-747-4487.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
Computer Support Company Unveils 24×7 Round-The-Clock System Monitoring
Computer Support Company Unveils 24×7 Round-The-Clock System Monitoring
Bossier City, LA (PRWEB) January 04, 2012
My Tech Team, a genuine American IT success story, is beginning 2012 with a bang – by bringing an unparallelled continuous computer support tool online for all of its small business and home computing clients.
The new 24×7 Round-The-Clock Monitoring system simplifies the idea of computer support. Clients critical systems are remotely checked on in automated five or fifteen minute cycles. If a problem is detected, a direct message is immediately sent to a My Tech Team troubleshooter detailing the exact nature of the issue so that he or she can call the customer to take specific action to resolve the issue. No input is required from the client and the problem can be fixed quickly with a minimum of disruption to them.
My Tech Team operates an electronic ‘WallChart’ which maps the status of clients systems in real time so problems are identified, tracked and concluded in plain sight and all team members can view the live situation at a glance rather than having to search through files, or even worse, waiting until the operator dealing with the issue is back on duty.
In every cycle, the Monitoring system will automatically:-
Check that the workstation or server is up and running.
Check that it can connect to the Internet.
Check any or all Windows® Services, vital components of the system’s operating system.
Ping various network devices or remote offices that are required to ensure they are available.
Check TCP ports on the network, on other networks or at the ISP. If any of these ports are failing to respond, the user may be unable to connect and do their job.
Check disk space to ensure it’s below a set threshold.
Check hard drive devices to ensure that all disks are functioning properly and data is safe.
Check for unauthorized log in attempts and determines whether someone has been trying to hack into a client’s systems.
Check critical event log entries (such as hardware and software failures) and spots other potential issues.
24×7 Round-The-Clock Monitoring is just one of a series of benefits available through My Tech Team’s affordable monthly packages. Every client receives their unlimited expert computer support, connected/mobile device support, ongoing maintenance with tune-ups and labor coverage. Clients with the Pro and Premium package also receive advanced virus protection whilst 24×7 Round-The-Clock Monitoring is part of the Premium package.
Depending on a client’s changing needs or situation, customers can sign up to whichever package they require and will immediately receive those benefits.
24×7 Monitoring is the latest innovation from My Tech Team who also provides a free online tech support plan as well as the security of labor coverage, which acts similar to an online warranty. Their clients already enjoy the best IT support, advice and peace of mind available remotely, and now can feel even more secure in the services My Tech Team provides – 24×7!
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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iolo technologies Donates Award-winning System Mechanic to Los Angeles County Bicycle Coalition and Pasadena Cancer Support Community
iolo technologies Donates Award-winning System Mechanic to Los Angeles County Bicycle Coalition and Pasadena Cancer Support Community
Los Angeles, CA (PRWEB) November 17, 2011
iolo technologies, recently named the fastest-growing company in the U.S. and Canada by the International Business Awards, today announced a donation of its System Mechanic software products to Los Angeles County Bicycle Coalition and Pasadena Cancer Support Community.
The Los Angeles County Bicycle Coalition (LACBC) is a 501(c)(3) nonprofit organization with more than 1,000 members that engages cyclists across the county through advocacy, education and outreach programs. Founded in 1998, LACBC brings together the diverse bicycling community in a united mission to improve the bicycling environment and quality of life in the region.
“In our offices, we have a lot of slow, underperforming computers that have greatly benefited from using iolo’s award-winning System Mechanic”, said Carol Feucht, members and communications manager at LACBC. “With System Mechanic, we can continue our organization’s green efforts by reducing our own e-waste consumption. The software helps extend the life of our existing PCs and keep them in usable condition – and out of landfills – for longer.”
Cancer Support Community Pasadena (CSC-P) is a national 501(c)(3) nonprofit that helps people affected by cancer to enhance their health and well-being through participation in professional programs of emotional support, education and hope. The Cancer Support Community’s programs are open to people with cancer and their loved ones, regardless of the type of cancer they are suffering from or where they are on their cancer journey.
“At CSC-P, our computers are a vital means of communication with our participants, staff and volunteers,” says Hunter Forsyth, director of individual and corporate giving. “System Mechanic’s easy-to-use interface and patented automatic maintenance technology have resolved our issues with our sluggish computers, giving us more time to focus on our participants rather than our computers.”
“Nonprofit organizations have more pressing issues to worry about than computer maintenance. A slow, clogged-up computer leads to wasted time and money, which is something nonprofits cannot afford,” said JJ Schoch, VP of marketing at iolo technologies. “We are excited that iolo’s System Mechanic can return these local organizations’ computers back to their optimal condition, enabling them to fully focus on their worthwhile missions.”
Since 2008, iolo technologies has been engaged in a wide-ranging charitable and environmental campaign, focusing on facilitating computer donations to materials reuse organizations through DriveScrubber, its award-winning secure data removal software, as well as on helping nonprofit organizations make the most of their computers with System Mechanic. Over the past year alone the company has donated thousands of copies of its software to a broad range of local, national, and global charitable organizations.
About Los Angeles County Bicycle Coalition (LACBC)
Founded in 1998, Los Angeles County Bicycle Coalition (LACBC) works to build a better, more bike-able Los Angeles County. LACBC is the only nonprofit, membership-based organization working exclusively for the millions of bicyclists in Los Angeles County. Through advocacy, education and outreach, Los Angeles County Bicycle Coalition brings together the diverse bicycling community in a united mission to make the entire L.A. region a safe and enjoyable place to ride. Learn more at http://www.la-bike.org.
About Cancer Support Community (CSC)
Founded by Dr. Harold Benjamin in 1982, The Cancer Support Community (CSC), formally known as The Wellness Community, is an international nonprofit organization dedicated to providing free support, cancer education and hope. Through participation in professionally-led support groups, educational workshops, nutrition and exercise programs, and stress-reduction classes, cancer patients and their loved ones can learn vital skills that enable them to regain control, reduce isolation and restore hope.
About iolo technologies
Crowned the Fastest-Growing Company in the United States from 2009-2011 by the International and American Business Awards, iolo technologies, LLC (http://www.iolo.com) produces award-winning software that repairs, optimizes, and protects computers. Founded in 1998 and headquartered in Los Angeles with market presence in 33 countries, iolo has nearly 40 million users worldwide and hundreds of awards from industry analysts and media. Used and recommended by the world’s leading technical authorities and consistently ranked as best in class by independent labs worldwide, the iolo product line includes System Mechanic®, the #1 best-selling PC performance optimization software; System Mechanic Professional®, an all-in-one suite of performance and security tools; Search and Recover™, a powerful data recovery tool for retrieving deleted files and photos; DriveScrubber®, the #1 best-selling utility for secure data removal; as well as System Shield®, performance-focused antivirus and antispyware software. For more information see http://www.iolo.com.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
Computer Support of San Diego Introduces New Hosted VoIP Package for Offices with 10 to 100 Employees
Computer Support of San Diego Introduces New Hosted VoIP Package for Offices with 10 to 100 Employees
San Diego, CA (PRWEB) October 27, 2011
Computer Support of San Diego, a leader provider of San Diego hosted voip and San Diego hosted voip pbx services today announced the availability of a new hosted VoIP offering designed to provide a complete business phone solution and pbx replacement solution for offices with 10 to 100 employees. Ideal for small and medium businesses such as doctors’ offices, retail outlets and accounting firms, this package offers unlimited U.S. and Canada calling, phone equipment and a variety of convenient business-oriented features and perks – all for a flat monthly fee. This special package reduces costs by up to 30 percent when compared to a la carte offerings, and is available immediately for San Diego area businesses.
This special package includes the following
•10 to 100 hosted PBX lines with unlimited calling in continental U.S. and Canada
•10 to 100 phone numbers (DIDs) including auto attendant
•10 to 100 Polycom IP phones (choose from Polycom 330, Polycom 550, or Polycom 650)
•10 to 100 voicemail boxes
•Managed VoIP router
•Data switch
•Online management portal
•Conference bridge
•Onsite Installation for San Diego businesses
•No term commitment
In addition this special packages includes standard hosted VoIP functionality, such as unlimited on-net calls, Find Me call forwarding, call hunt groups, simultaneous ring, voicemail-to-email, extension dialing to any company location, online account management, as well as highly discounted international calling rates, predictable monthly expenses and no costly, premise-based phone systems to purchase. Higher-end phones, Power over Ethernet (PoE) switch, and professional installation services available as upgrade options.
All Computer Support of San Diego products and services are powered by the company’s award-winning unified communications platform in the cloud. The company’s robust, fully redundant network infrastructure, along with long-standing partnerships with leading carriers worldwide, enables Computer Support of San Diego to provide superior quality of service, reliability, and highly competitive worldwide calling rates.
This special package starts at $ 299 per month, plus a one-time provisioning fee that can be partially or fully waived with a term commitment. For more information about other offerings, such as Hosted PBX, SIP Trunks, and Hosted Contact Center, please visit http://www.computersupportsandiego.com/hosted-voip-pbx/ or call +1 (858) 384-0989.
About Computer Support of San Diego
Computer Support of San Diego provides live support via telephone or through the Internet 24 hours a day, 7 days a week. Customers can speak to a local employee here in the US if you have a problem. Computer Support of San Diego can fix most problems remotely, so that customers can be back up and running without having to wait for a technician to come to a customer’s office. Computer Support of San Diego can help with server, desktop and network issues. To learn more about our San Diego IT Consulting and San Diego IT Services, including Hosted VOIP PBX please call our sales team at 858-384-0989 or email info(at)computersupportsandiego(dot)com.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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Latino Voters Support Health Care Reform Act But Concerned About Costs and Mandatory Insurance
Latino Voters Support Health Care Reform Act But Concerned About Costs and Mandatory Insurance
Los Angeles, CA (PRWEB) October 13, 2011
impreMedia, the leading Hispanic news and information company, announced today the results for an ongoing poll which focuses on health care reform and health care coverage. The results are a part of an ongoing series of national polls among Latino registered voters conducted by impreMedia and Latino Decisions.
Fifty percent of respondents said that they supported legislation for the Accessible Health Act, with 29% opposed, similar to figures of the general population. However, 59% of those voters did not approve of the provision of the law that requires them to purchase insurance coverage, consistent with the general population.
The vast majority of voters were in support of individual provisions of the law with 85% in favor of offering tax credits to small businesses that offer coverage to their employees, and 63% favored prohibiting insurance companies from rejecting potential policy holders based on medical history. Latinos also indicated they support individual provisions aimed at providing insurance to the uninsured, with 80% in favor of financial assistance for those who cannot buy it.
“Latino voters support the health care reform and in particular, they support many of its clauses except for the mandate. When we explore the reasons a bit more, we see Latinos of more limited means are more concerned about it.” stated, Matt Barreto, from Latino Decisions.
Poll results indicate that most Latino voters are not in favor of reversing the healthcare reform law. All Republican candidates have promised that, to reach the presidency, they would seek to reverse the Federal Healthcare Accessibility Act.
The results also suggest that voters believe that their issues are not being heard or addressed, with 58% stating that they think their needs are not being taken into account. Results indicated that 25% have lost health coverage in the last two years and 56% say the cost of coverage has increased, suggesting a heavier burden for families and possible reason for the frustration.
Voters were also mildly optimistic about the expected effect of the healthcare reform law. When asked if the law would have an effect on quality of care received, 47% responded that they believe that it will be more or less the same, 23% think it will be better, 23% think it will get worse. When asked about the effect on health care costs, 38% believe it will remain more or less the same, 24% believe it will improve, and 31% believe it will get worse.
A sampling of the results are below:
In a recent debate, all of the Republican Presidential candidates for 2012 stated that they would try to repeal the health care reform law signed by President Obama in 2010. Do you think the health care reform bill of 2010 should be repealed, or should it be left to stand as law?
o Should be repealed: 29% (26% U.S. born/33% foreign born)
o Bill should stand as law: 50% (53% U.S. born/46% foreign born)
o Don’t know/refused: 13% (16% U.S. born/12% foreign born)
Thinking more specifically about this law. Under the new health reform plan, do you think your ability to get and keep health insurance will get better, worse or will it stay about the same?
o Better: 29% (33% U.S. born/25% foreign born)
o Worse: 22% (22% U.S. born/22% foreign born)
o Stay about the same: 43% (36% U.S. born/49% foreign born)
How about the cost of health care for you and your family will get better, worse or will it stay the same?
o Better: 24% (30% U.S. born/19% foreign born)
o Worse: 31% (32% U.S. born/30% foreign born)
o Stay about the same: 38% (30% U.S. born/45% foreign born)
How about the quality of your own health care will get better, worse or stay about the same?
o Better: 23% (30% U.S. born/17% foreign born)
o Worse: 23% (21% U.S. born/24% foreign born)
o Stay about the same: 47% (39% U.S. born/53% foreign born)
As you may know, the legislation included a provision that will require all Americans who do not have health insurance to purchase health insurance, or pay a fine.
o Favor: 32% (31% U.S. born/32% foreign born)
o Oppose: 59% (57% U.S. born/61% foreign born)
In the past year has the total amount you pay for your family’s health care, including cost of insurance and any expenses not covered by insurance, gone up, gone down, or stayed about the same?
o Gone up: 56% (59% U.S. born/54% foreign born)
o Gone down: 4% (4% U.S. born/4% foreign born)
o Stayed about the same: 35% (31% U.S. born/39% foreign born)
(referencing previous question) Has this increase been a financial burden for you, or not?
o Yes: 70% (74% U.S. born/65% foreign born)
o No: 30% (25% U.S. born/35% foreign born)
In order to reduce the national debt, would you support or oppose reducing federal spending on Medicare, which is the Federal health insurance program for the elderly?
o Support cutting spending on Medicare: 22% (22% U.S. born/21% foreign born)
o Oppose cutting spending on Medicare: 73% (72% U.S. born/74% foreign born)
Thinking about the current state of healthcare in the U.S. who do you trust make the right decisions when it comes to health care policy, President Obama and the Democrats, or the Republicans?
o President Obama and the Democrats: 61% (58% U.S. born/62% foreign born)
o Republicans in Congress: 14% (14% U.S. born/14% foreign born)
o Do not trust either: 14% (16% U.S. born/12% foreign born)
Thinking again about the current health care debate in Washington, D.C. how much do you think public officials take into account the health care needs of the Hispanic/Latino community when considering reforms?
o Very much: 8% (10% U.S. born/6% foreign born)
o Somewhat: 25% (25% U.S. born/25% foreign born)
o Not too much: 33% (27% U.S. born/37% foreign born)
o Not at all: 25% (24% U.S. born/25% foreign born)
Several elements of the health care reform bill that was signed into law. Please tell me which lawmakers should keep it or repeal the aspect of the law, the laws that provides tax credits to small businesses that offer coverage to their employees. Do you think lawmakers should keep it or repeal this aspect of the reform bill?
o Should keep as law: 85% (79% U.S. born/88% foreign born)
o Should repeal: 10% (11% U.S. born/8% foreign born)
How about the law that gradually closes the Medicare prescription drug ‘doughnut hole’ or coverage gap to seniors will no longer be required to pay the full cost of their medications who reach the gap.
o Should keep as law: 75% (74% U.S. born/75% foreign born)
o Should repeal: 18% (18% U.S. born/18% foreign born)
How about the law that will prohibit insurance companies from denying coverage because of a person’s medical history or health condition.
o Should keep as law: 63% (58% U.S. born/65% foreign born)
o Should repeal: 33% (36% U.S. born/31% foreign born)
How about the law that will provide financial help to low and moderate income Americans who don’t get insurance through their jobs to help them purchase coverage.
o Should keep as law: 80% (81% U.S. born/78% foreign born)
o Should repeal: 14% (11% U.S. born/17% foreign born)
Thinking ahead to the November 2012 presidential election, how enthusiastic are you about voting in the election next year?
o Very enthusiastic: 47% (42% U.S. born/50% foreign born)
o Somewhat enthusiastic: 26% (29% U.S. born/24% foreign born)
o Not too enthusiastic: 18% (19% U.S. born/17% foreign born)
o Not too enthusiastic at all: 7% (5% U.S. born/8% foreign born)
We are interested in how people are getting along financially these days. Would you say that you and your family are better off, worse off, or just about the same financially as you were a year ago?
o Much better off: 9% (8% U.S. born/9% foreign born)
o Somewhat better off: 12% (11% U.S. born/12% foreign born)
o Just about the same: 43% (40% U.S. born/44% foreign born)
o Somewhat worse off: 20% (22% U.S. born/18% foreign born)
o Much worse off: 15% (14% U.S. born/15% foreign born)
Many people have lost access to health care coverage during the economic recession. What about you, over the past two years have you lost access to health insurance – even if only temporarily?
o Yes, I have lost my health insurance: 25% (26% U.S. born/24% foreign born)
o No, I have maintained my health insurance: 70% (64% U.S. born/73% foreign born)
Thinking about your current health insurance status, do you currently have health insurance coverage?
o No, do not have insurance: 17% (20% U.S. born/14% foreign born)
o Yes, through employer or work: 44% (34% U.S. born/51% foreign born)
o Yes, privately purchased: 8% (7% U.S. born/9% foreign born)
o Yes, through public government: 21% (24% U.S. born/18% foreign born)
Thinking about the medical care you receive, how satisfied are you with the quality of medical care available to you and your family?
o Very satisfied: 24% (24% U.S. born/24% foreign born)
o Satisfied: 44% (38% U.S. born/47% foreign born)
o Dissatisfied: 14% (13% U.S. born/15% foreign born)
o Very Dissatisfied: 11% (12% U.S. born/10% foreign born)
Methodology
Latino Decisions surveyed 500 registered voters in October, 2011 in 21 states with the largest Hispanic populations, comprising 94% percent of the US Hispanic electorate. Voters were selected randomly from the registered voter lists and households were identified for contact using the Census Bureau Hispanic surname list, and merged with third party data to secure telephone numbers. Results were weighted to account for minor deviations from known population characteristics. The margin of error is +/- 4.38% on the full sample.
Voter registration status and Hispanic identification were verified upon contact with respondents, who confirmed if they are registered to vote and of Hispanic/Latino descent. Census Bureau reports suggest approximately 90% of all Latinos in the U.S. have a Spanish-surname. In identifying citizens registered to vote, the registered voter list is far superior to either a simple RDD or household list of Spanish-surname households because of non-citizenship, low rates of voter registration among Latinos, and well-documented propensity of all survey respondents, regardless of ethnicity, to over-report registration status.
Surveying was conducted by fully bilingual interviewers. Respondents were greeted in both languages, and surveys were conducted in either English or Spanish, at the discretion of the respondent. Up to five callbacks are scheduled for each record. The survey instrument was created by Dr. Matt Barreto and Dr. Gary Segura in consultation with impreMedia and translated into Spanish. The survey was administered under the direction of Pacific Market Research, in Renton, Washington, and performed using a Computer-Assisted-Telephone-Interviewing (CATI) protocols. CATI programming is performed by Pacific Market Research. Average interview length was 11.43 minutes.
About impreMedia
impreMedia is the leading Hispanic news and information company in the U.S. in online and print. impreMedia’s multi-platform offerings range from online to video, social media, mobile, audio, newspapers and magazines, including the http://www.impre.com portal. 25% of U.S. Hispanic adults use an impreMedia network product. The network is also the nation’s largest Hispanic newspaper publisher with newspapers in top U.S. Hispanic markets, reaching 15 markets total that represent 59% of the U.S. Hispanic population. Its leading publications include La Opinión in Los Angeles and El Diario La Prensa in New York. For more information, visit: http://www.impremedia.com.
ImpreMedia portals and publication websites are: http://www.impre.com, http://www.laopinion.com, http://www.eldiariony.com, http://www.hoynyc.com, http://www.laraza.com, http://www.laprensafl.com, http://www.elmensajero.com, http://www.rumbotx.com, http://www.vistamagazine.com, and http://www.contigola.com, http://www.lavibra.com, http://www.impreautos.com.
Press Inquiries for impreMedia
Jacquelynn Carrera
(213) 896-2368
jacquelynn.carrera(at)impremedia(dot)com
About Latino Decisions
Latino Decisions is a joint effort between Pacific Market Research, a nationally known research firm, and Dr. Gary Segura and Dr. Matt Barreto, leading Latino politics scholars and professors at Stanford University and the University of Washington. Both Dr. Segura and Dr. Barreto are experienced and nationally respected researchers who have a deep understanding of U.S. Latino culture and advanced quantitative research skills. Their expertise, coupled with Pacific Market Research’s logistical capabilities, makes Latino Decisions a leader in the field. For more information, please visit http://www.latinodecisions.com or call 877-271-2300.
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, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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GCE Launches Cloud Solution For Litigation Support
GCE Launches Cloud Solution For Litigation Support
Reston, VA (PRWEB) October 05, 2011
Global Computer Enterprises Inc. (GCE) today announced the launch of the GCE Litigation Support Cloud – a new solution that provides legal and case management professionals with anytime, anywhere access to a comprehensive Cloud-based Litigation Support Service, including electronic information processing, a robust eDiscovery evidence review platform, and dedicated, scalable storage for all electronic information.
Litigation support professionals are grappling with an exploding volume of legal documents, complex case management structures, and burdensome compliance requirements for eDiscovery. The GCE Litigation Support Cloud, built upon a world-class technical infrastructure that ensures rapid scalability and unparalleled reliability, is designed specifically for public and private sector organizations of all sizes seeking a cost-effective solution for litigation support and eDiscovery.
“Since our inception, GCE has focused on bringing Cloud-based solutions to market that can drive immediate and dramatic cost savings in how organizations execute core business processes,” said Mare Lucas, Vice President of Business Development at GCE. “Our financial management Cloud has rapidly gained traction with Federal government agencies and commercial customers over the past several years, and we are confident that our new Litigation Support Cloud offers a similar opportunity for customers as a means to reduce capital expenditures and gain efficiencies that will impact the bottom line.”
The GCE Litigation Support Cloud features the iCONECT® Document Review Platform with its market-leading EDD (Electronic Document Discovery) review and collaboration features. Legal and case management professionals benefit from a complete lifecycle approach for eDiscovery, enabling them to manage the entire workflow, from the storage and processing of electronic information through ingestion and set-up within the iCONECT® Document Review Platform. Key benefits of GCE Litigation Support Cloud include:
24×7 access to industry-leading eDiscovery tools for litigation support and case management
Unlimited, on-demand data storage that is highly scalable (up and down) at a predictable cost, with drastically reduced front-end CapEx and upgrade costs
More efficient use of IT and staffing resources by freeing up an organization’s IT staff and allowing legal professionals easy access to the litigation support tools that will accomplish their investigative, review and analysis tasks
“For more than a decade, iCONECT has been the acknowledged leader in litigation software. By having the iCONECT suite as an integral part of the GCE Litigation Support Cloud, current and future customers can gain access to the cost savings and scalability offered by the Cloud via GCE, a market leader,” adds Cynthia Williams, iCONECT CEO.
ABOUT GCE
Global Computer Enterprises, Inc. (GCE) has delivered innovative technology and business service solutions to the Federal government for more than a decade. As the first company to offer and deliver a Federal financial management Cloud, GCE emerged as an early leader in making a reality the innovative Cloud model. GCE’s Cloud solutions cover a wide range of business services, from asset management, acquisitions, financial management, and litigation support, through Infrastructure as a Service (IaaS) and a Big Data Cloud. GCE offers the most innovative and expeditious solution to organizations that are seeking to lower business operation costs, standardize business processes, and access a robust toolset with zero capital investment. For more on GCE, visit http://www.gcefederal.com.
ABOUT iCONECT DEVELOPMENT, LLC
iCONECT Development, LLC has, since 1999, provided litigation support solutions that help law firms, corporate legal departments, government agencies and legal service providers reduce the excessive costs and process inefficiencies associated with e-discovery. As an in-house tool or hosted by a worldwide network of legal service providers, iCONECT’s software, expertise and support is trusted by 83 of the AmLaw 100 law firms, Fortune 500 corporate legal departments and Magic Circle firms for document review, mergers and acquisitions, and domestic and international multi-party cases. The company is headquartered in Reston, VA, with offices in Los Angeles and London, Canada. For more information, visit http://www.iconect.com.
iCONECT and the iCONECT logo are trademarks or registered trademarks of iCONECT Development, LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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Computer Support of San Diego Enhances San Diego IT Services
Computer Support of San Diego Enhances San Diego IT Services
San Diego, CA (PRWEB) July 06, 2011
Computer Support of San Diego announced today that is has enhanced its offering of San Diego IT Services.
With the recent additions, Computer Support of San Diego now offers Helpdesk Support Services, Virtualization Services, System Engineering Services, Project Management Services, Network Engineering Services and Network Security Services. Because Computer Support of San Diego employs local staff and engineers, they are able to offer both remote and onsite options for their customers.
Computer Support of San Diego has been providing enterprise level technology services to businesses of all sizes since 1998. Their San Diego IT Services integrate the industry’s best technologies for each customer’s specific need and back it up with industry leading support. Their core offerings include San Diego IT Services and San Diego IT Consulting. Computer Support of San Diego is the only Microsoft Gold Partner in San Diego whose main focus is serving the needs of small businesses.
For San Diego Helpdesk Support Services, Computer Support of San Diego works with each client to design a specific Service Level Agreement (SLA) to meet their particular support requirements. Support requests (calls, e-Mail, Fax, and live Internet chat) are reviewed and randomly monitored by Quality Assurance (QA) and account managers to ensure compliance with Service Level Agreements and search for ways to improve our help desk services. San Diego Helpdesk Support Services are available on a 24×7 basis.
San Diego Virtualization Services has become the fastest growing practice segment for Computer Support of San Diego. The term virtualization describes the separation of the one for one dependency on physical hardware that has been the industry standard. By using technology from industry leading providers like VMware, Microsoft, and Citrix, Computer Support of San Diego helps their customers move away from the one server, one application paradigm that has been the norm for the past decade. With server hardware, processor speeds, storage systems, applications and software all working together to create a complete enterprise ready solution, Computer Support of San Diego is ready to help virtualize your business infrastructure.
Computer Support of San Diego is a leading provider of expert network consulting and solutions, supplying highly qualified and experienced Cisco Certified Engineers throughout San Diego. Computer Support of San Diego delivers in all areas of networking; Routing and Switching, Security, Wireless, Voice over IP and Unified Communications, Service Provider and Storage networking.
To learn how Computer Support of San Diego can provide your company with San Diego IT Services, please call 858.384.0989 or email info(at)computersupportsandiego(dot)com
About Computer Support of San Diego
Computer Support of San Diego is a leading provider of San Diego IT Services and San Diego IT Consulting geared for small and medium businesses. By creating end to end solutions for our customers, we remove the risk and expense of the traditional piecemeal approach. Our solutions leverage cloud computing, high performance network and the latest virtualization technologies. Visit our website at http://www.computersupportsandiego.com to learn how we can help technology transform your business.
For media inquiries, please contact Sarah Butterworth at 858.384.0985 or via email at info(at)computersupportsandiego(dot)com.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
BB Direct Taps Entech Computer Services as Primary IT Support and Business Technology Solutions Provider
BB Direct Taps Entech Computer Services as Primary IT Support and Business Technology Solutions Provider
Cape Coral, FL (PRWEB) July 15, 2011
BB Direct, a database sales organization, tapped Entech Computer Services because of their ability to customize a fixed fee service package that focuses on ensuring business uptime through a combination of guaranteed support, proactive maintenance, and technology strategy planning. This provides BB Direct with a stable IT budget to have financial and technical flexibility for their dynamic business growth. With several remote office work stations, online data delivery requirements, and the need for secure data transmission, speed and redundancy, Entech Computer Services was selected over all competing business technology solution providers.
Brian Berg, CEO of BB Direct, says, “As a wholesale list provider to many of the largest direct mail service businesses within the U.S., we move a lot of data. Our systems must be fast, and they must always be working. We lined up other business technology providers and then listed their capabilities as they relate to our business model. On each and every item, Entech Computer Services was the clear winner.”
Mr. Berg adds, “What’s better is that my previously computer issues have been minimized or completely eliminated, allowing my employees to focus on doing what we do best, supporting our customers. We no longer worry about our computers.”
Entech Computer Services, a Fort Myers FL based computer and IT support business, serves both regional and national clientele. Through the use of state-of-the-art proactive maintenance techniques and tools and industry best practices gathered from 14 years in business, their unique approach to supporting a business’ technology allows them to offer unlimited Help Desk and Onsite Support. The companies they support view Entech as their own IT department. In addition, they specialize in business technology solutions and offer IT consulting, network administration and management, offsite data storage, remote Help Desk support, Cloud solutions, backup and disaster recovery, and onsite computer repair.
BB Direct is a provider of data, usually in the form of either a postal or email list to the reseller industry. Their products and services include consumer & business acquisition lists, online access technology, database cleaning and enhancement services, and database analytics.
For further information, BB Direct can be reached by visiting their website at http://www.bbdirect.com, emailing them at info(at)bbdirect(dot)com, or by calling them at (866) 501-6273.
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©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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